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Explanation of Benefits (EOB)
Your Health Insurance Company routinely sends you an Explanation of Benefits (EOB) for doctors’ visits, medical procedures, and laboratory testing. This is NOT a bill, and at times some of the charge amounts you see on these EOBs may be labeled “Patient Responsibility”. However, PsiGenex will honor your "In-Network" laboratory benefits agreement, and the EOB may not be an accurate statement of your financial responsibility.
For some genetic tests, certain insurance plans require a prior authorization of services before considering reimbursement. This means that before the test is performed they wish to first ensure that it is medically necessary. Failure to secure an authorization before services are rendered runs the risk of the insurance carrier denying coverage of testing. Our dedicated medical billing staff performs all prior authorizations on your behalf.